BEWARE: ABA Marketplace Scams

We want to bring to your immediate attention a concerning issue that has arisen in the last few days. There has been an increasing number of scam calls targeting our members and Marketplace registrants regarding hotel reservations.

 

Important Details:

Scam Activity: The most prolific scam call is coming from 800-878-0113 from an individual named "Joseph." This caller is falsely claiming to offer an early bird rate for hotel stays in Philadelphia.

Our Process: ABA will be opening up hotel reservations on August 9, and we are not using any third-party affiliate to call you about those reservations, secure "special" low rates, or other offers. These calls are scams.

 

Action Steps

Do Not Engage: If you receive such a call from 800-878-0113 or other unfamiliar number, we suggest blocking the number to remove further contact from the scammer.

Official Reservations: The only way to secure your hotel reservations is through ABA and the Marketplace website. Information on how to make reservations will be posted on August 9, and we will send out a notice to all current registered attendees with information on how to secure your hotel booking.

 

ABA is committed to ensuring your safety and the security of your information. Please remain vigilant and do not engage with these fraudulent calls. If you have any questions or need further assistance, do not hesitate to contact us directly at (800) 283-2877.

While Others Turn Away Groups, Pigeon Forge Welcomes Group Travel to the Great Smoky Mountains

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There is a trend right now with many attractions, hotels, restaurants, etc., that once catered to group travelers coming in on a multitude of motorcoaches … they are being told they are not welcomed. In a time when people are wary of groups traveling together, many travel and tourism suppliers are focusing their attention on attracting singles, couples and families to their destinations and telling groups they aren't ready for them just yet. So what is a group to do? Well, not everyone is turning away from catering to groups and Pigeon Forge is one of those places that still embrace motorcoaches filled with excited visitors.

“Group travel—be it motorcoach groups, family reunions or students—contributes significantly to Pigeon Forge tourism, our city’s only industry,” said Mike Gwinn, the Pigeon Forge Department of Tourism’s senior sales manager. “Our local businesses, including our many lodging properties, are actively working with group travel operators and planners to secure reservations at competitive rates.”

Pigeon Forge group travel representatives will attend the American Bus Association’s 2022 Marketplace in Grapevine, Texas, Jan. 8-11. The following Pigeon Forge lodging properties have confirmed their participation as well as an ongoing commitment to group travel assistance:

Dollywood’s DreamMore Resort & Spa*

The Inn at Christmas Place*

The Inn on the River*

Courtyard by Marriott*

EconoLodge Riverside*

LaQuinta Inn & Suites*

Quality Inn*

Riverstone Resort & Spa*

Country Cascades*

Creekstone Inn*

The Ramsey Hotel & Convention Center*

Accommodations by WillowBrook Lodge

Best Western Plaza Inn

Comfort Inn & Suites Dollywood Lane

Country Inn & Suites

Days Inn & Suites by Wyndham

Hampton Inn & Suites on the Parkway

Hampton Inn Pigeon Forge & Hilton Garden Inn

Holiday Inn Express Pigeon Forge

Home 2 Suites

Tru by Hilton

Margaritaville Island Hotel

Park Grove Inn

Quality Inn & Suites Dollywood Lane

Ramada Pigeon Forge North

*ABA members

Pigeon Forge offers more than 80 different attractions for travelers to enjoy. The destination is located just six miles from the entrance to Great Smoky Mountains National Park, the most visited national park in the U.S.  For more information or assistance booking group travel, please contact Gwinn at 1-800-285-7557 or mike.gwinn@cityofpigeonforge.com.

If you are a destinations that understands the impact of motorcoach group travel and you want them to know that you will roll out the red carpet to welcome them, email Melanie Hinton at mhinton@buses.org so ABA can share your story too!

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