ABA's Holiday Office Hours

ABA's offices will be closing at noon Eastern on December 24 and reopen at 8 a.m. Eastern on Monday, December 29.

ABA's offices will be closing at noon Eastern on December 31 and reopen at 8 a.m. Eastern on Friday, January 2, 2026.

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ABA Blog

Great Companies Make It Easy for Customers

4-min read

ABA Blog

Fix the Failure, Win the Customer

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African American Motorcoach Council

Meet the Members of the African American Motorcoach Council: Rickey B. Washington

Meet members of ABA’s newest networking Council, the African American Motorcoach Council. If you would like more information about the AAMC or to join, email [email protected].  Name: Rickey B. WashingtonCompany: Motor […]

1-min read

BISC News

Managing Difficult Passengers…It Begins Long Before the Trip!

By Bob Crescenzo, vice president, Lancer Insurance Company   No matter the type of excursion—convention, wedding, day outing, or sporting event—customers rely on you to provide safe and professional service throughout the […]

5-min read

ABA Press Releases

ABA Announces Plans for 2021 Marketplace

We have news to share about ABA's 2021 Marketplace.   As you know, we are unable to have an in-person Marketplace in Baltimore in 2021 because the Baltimore Convention Center […]

2-min read

ABA Members in the News

Group Travel Leader: Group Travel Confronts an Unprecedented Crisis in COVID-19

Group Travel Confronts an Unprecedented Crisis in COVID-19 Group Travel Leader September 1, 2020 After several years of surging sales, the group travel industry started 2020 collectively expecting a banner […]

3-min read

ABA Members in the News

PressHerald: Concord Coach Lines to Restart Maine-Boston Bus Service in Mid-August

Concord Coach Lines to Restart Maine-Boston Bus Service in Mid-August Portland Press Herald Peter McGuire August 6, 2020   Intercity buses and charter coaches have taken a beating during the […]

1-min read

ABA Press Releases

ABA Publishes Sample Policies for Industry for Post-Pandemic Cleanliness and Safety Protocols

The American Bus Association (ABA) – the industry leader advancing North American motorcoach travel and tourism – released a report for the motorcoach and group travel industry outlining sample policies […]

2-min read

ABA Press Releases

Peter Pantuso Letter to Membership on ABA Working For You

TO: ABA Members and Industry Colleagues For the past three months at ABA we have watched and listened to our Association’s members as our industry, unlike most other industries, has […]

7-min read

ABA Press Releases

ABA Convenes Industry Recovery Task Force

The American Bus Association (ABA) – the industry leader advancing North American motorcoach travel and tourism – announced it has launched a new task force as it works to help […]

1-min read

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