BEWARE: ABA Marketplace Scams

We want to bring to your immediate attention a concerning issue that has arisen in the last few days. There has been an increasing number of scam calls targeting our members and Marketplace registrants regarding hotel reservations.

 

Important Details:

Scam Activity: The most prolific scam call is coming from 800-878-0113 from an individual named "Joseph." This caller is falsely claiming to offer an early bird rate for hotel stays in Philadelphia.

Our Process: ABA will be opening up hotel reservations on August 9, and we are not using any third-party affiliate to call you about those reservations, secure "special" low rates, or other offers. These calls are scams.

 

Action Steps

Do Not Engage: If you receive such a call from 800-878-0113 or other unfamiliar number, we suggest blocking the number to remove further contact from the scammer.

Official Reservations: The only way to secure your hotel reservations is through ABA and the Marketplace website. Information on how to make reservations will be posted on August 9, and we will send out a notice to all current registered attendees with information on how to secure your hotel booking.

 

ABA is committed to ensuring your safety and the security of your information. Please remain vigilant and do not engage with these fraudulent calls. If you have any questions or need further assistance, do not hesitate to contact us directly at (800) 283-2877.

Council News

Driving Force: Recruiting Tip #1: Conveying the Joy of Being a Professional Driver

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Driving Force: Recruiting Tip #1: Conveying the Joy of Being a Professional Driver

Recruiting Tip #1: Conveying the Joy of being a Professional Driver

As part of driver recruiting, conveying the opportunity to be a professional driver along with the benefits of being a part of your team is key to attracting the right candidates. Inspiring quotes and photos of your current drivers can help create the emotional connection needed to turn a candidate into a team member.  

The Driving Force’s Tips for Using Driver Quotes

  • Ask your driver to focus on what the LOVE about driving which in our recent driver feedback will vary by vehicle type and include:
    • School bus: Flexibility, Take kids to work
    • Motorcoach: Meet new amazing people and see new places.
  • Describe your best day behind the wheel
  • What they love about working for your company

Professional Photos a must!

  • Utilize actual driver photos with their quotes
  • Utilize your company’s vehicles
  • Consider an exciting location for the backdrop
  • Consider a driver positively interacting with travelers

We Asked Drivers Their Top Reasons Why They Drive

  • Flexibility
  • Be Your Own Boss
  • Explore And Visit New Places
  • Meet Great People
  • The View From Your Mobile office
  • Driving Is A New Adventure Every Day
  • Service To Others

BONUS Best Practice Tip:

Use driver quotes in your retention strategy too! Consider prominently displaying them in your dispatch area, throughout your offices, and across all your digital channels. You can communicate to your drivers that they are key stakeholders in the success of your company by proudly displaying their photos and quotes.

 

Click here to access Driving Force's driver quotes examples.

 

Click here for printable tipsheet.

 

Visit the Driving Force webpage for more tips and information on recruiting and retaining your drivers.

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