Daimler Coaches Expands U.S. Presence with New State-of-the-Art Facility Location
New delivery and service center strengthens company's commitment to the North American market
Daimler Coaches North America has broken ground on a state-of-the-art delivery and service center in Jacksonville, Florida, further strengthening its footprint and commitment in the North American market. This expansion enhances customer support by centralizing operations and providing a premium experience for new Mercedes-Benz Tourrider motorcoaches and pre-owned coaches. “Building this new facility underlines our continued commitment to the North American market and focus on our customers. It will provide them with a modern environment for delivering their Mercedes-Benz Tourrider coaches. We are also showcasing our pre-owned vehicles,” says Dr. Thomas Rohde, President and CEO of Daimler Coaches North America.
Daimler Coaches North America is proud to partner with ARCO Design/Build as the builder and Brookwood Capital Partners as the investment firm for this significant expansion. ARCO, known for its expertise in large-scale industrial and commercial construction, will lead the development of the state-of-the-art facility, ensuring it meets the highest standards for efficiency and innovation. Brookwood Capital Partners, a leading real estate investment and development firm, brings valuable industry experience to the project, reinforcing the long-term commitment to Daimler Coaches’ growth in the U.S.
Daimler Coaches North America’s new 43,700-square-foot facility in Jacksonville will include a 16,000-square-foot shop and maintenance center, a two-story administration building, and a dedicated training and delivery center for customers and service partners. Situated on an 11.9-acre site with 100+ coach parking spaces, the facility is strategically located west of Interstate 295 on Jones Branch Rd.
The Mercedes-Benz Tourrider, explicitly designed for the North American market, will be delivered from this location. Before delivery, each new coach will undergo a comprehensive final inspection at the Pre-Delivery Inspection & Service Center to ensure the highest quality standards. Additionally, North American components such as wheelchair lifts, audio/video systems, and 110-Volt/USB charging ports will be installed. Available in Business and Premium models, the three-axle high-decker motorcoach offers best-in-class comfort, safety, and luxury features to meet the needs of operators across North America.
Daimler Truck at a glance
Daimler Truck Holding AG (“Daimler Truck”) is one of the world’s largest commercial vehicle manufacturers, with over 40 prominent locations and more than 100,000 employees around the globe. The founders of Daimler Truck invented the modern transportation industry with their trucks and buses 125 years ago. Unchanged to this day, the company’s aspirations are dedicated to one purpose: Daimler Truck works for all who keep the world moving. Its customers enable people to be mobile and get goods to their destinations reliably, on time, and safely.
Daimler Truck’s business activities are structured in five reporting segments: Trucks North America (TN) with the truck brands Freightliner and Western Star and the school bus brand Thomas Built Buses; Trucks Asia (TA) with the FUSO and RIZON commercial vehicle brands; Trucks Asia (TA) with the FUSO and RIZON commercial vehicle brands.
The bus segment’s product range includes city buses, school buses, intercity buses, coaches, and bus chassis. In addition to selling new and used commercial vehicles, the company offers aftersales services and connectivity solutions.
Read the official press release; this article has been lightly edited for clarity.
