Celebrating Excellence: CIT Signature Transportation Receives Service Excellence Award at iTIP’s Summer Celebration

On June 11, 2024, at the Hilton Garden Inn in Sioux City, the Iowa Travel Industry Partners (iTIP) honored CIT Signature Transportation with the prestigious Service Excellence Award during their Summer Celebration. This accolade, nominated by Kevin Bourke, President and CEO of Discover Ames, recognized CIT Signature Transportation’s exceptional commitment to providing outstanding customer service and logistical support.

Kim Grzywacz, Director of Sales at CIT Signature Transportation, expressed gratitude for the recognition, stating, “We were honored to receive the Service Excellence Award at iTIP’s Summer Celebration. This notice came as we prepared for three large events that took a year to plan.” The company recently provided shuttles for the Special Olympics, airport and hotel shuttles for Odyssey of the Mind, and volunteer and spectator shuttles for the Principal Charity Classic.

Receiving the award culminated their efforts, symbolizing well-deserved recognition for CIT Signature Transportation’s tireless commitment to excellence. Looking ahead, the company’s leadership is enthusiastic about the future and the continued success of its second generation in upholding its standards of exceptional service. “Being presented with the award was an exclamation point to jobs well done by our entire team,” said Kim, reflecting on the CIT team’s dedication during those events.

The iTIP Awards, sponsored by the Council Bluffs Convention & Visitors Bureau, brought together leaders from Iowa’s tourism industry to recognize and celebrate outstanding contributions like those of CIT Signature Transportation. The event highlighted the importance of service excellence and the pivotal role of dedicated teams in ensuring memorable experiences for visitors across Iowa.

The IP Awards highlight excellence across Iowa’s tourism landscape, recognizing individuals, businesses, and organizations significantly enhancing visitor experiences and contributing to economic vitality. Organized by the iTIP Foundation, the awards underscore the Foundation’s commitment to advancing education, research, and advocacy within Iowa’s tourism industry. “This year’s iTIP Awards showcase the remarkable resilience and boundless creativity of Iowa’s tourism leaders, who consistently set new standards in service excellence and innovation,” remarked Chelsea Lerud, Executive Director of Iowa Travel Industry Partners.

Iowa Travel Industry Partners expressed gratitude to these individuals and organizations for their unwavering commitment to advancing Iowa’s tourism narrative.

For more information about Iowa Travel Industry Partners and the iTIP Awards, visit IowaTravelIndustry.org. For more information about CIT Signature Transportation and its services, visit CITSignatureTransportation.com.