BEWARE: ABA Marketplace Scams

We want to bring to your immediate attention a concerning issue that has arisen in the last few days. There has been an increasing number of scam calls targeting our members and Marketplace registrants regarding hotel reservations.

 

Important Details:

Scam Activity: The most prolific scam call is coming from 800-878-0113 from an individual named "Joseph." This caller is falsely claiming to offer an early bird rate for hotel stays in Philadelphia.

Our Process: ABA will be opening up hotel reservations on August 9, and we are not using any third-party affiliate to call you about those reservations, secure "special" low rates, or other offers. These calls are scams.

 

Action Steps

Do Not Engage: If you receive such a call from 800-878-0113 or other unfamiliar number, we suggest blocking the number to remove further contact from the scammer.

Official Reservations: The only way to secure your hotel reservations is through ABA and the Marketplace website. Information on how to make reservations will be posted on August 9, and we will send out a notice to all current registered attendees with information on how to secure your hotel booking.

 

ABA is committed to ensuring your safety and the security of your information. Please remain vigilant and do not engage with these fraudulent calls. If you have any questions or need further assistance, do not hesitate to contact us directly at (800) 283-2877.

ABA in the News

BreakTheIce: Can Curated Experiences Help Your Tourism Marketing?

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Can Curated Experiences Help Your Tourism Marketing?
Break The Ice
By Lisa Doerner
Aug. 17, 2021

 

Curation is transforming the way people travel. It’s no longer about “bucket list destinations,” but, “bucket list experiences.” In years past, travelers may have been satisfied to see sites like the Eiffel Tower or Colosseum; now they want to get behind the scenes, get underground access or see a destination from the air. The possibilities for curated experiences are unlimited.

What Does Curated Travel Even Mean?

Curation is to collect, select and present information for people to use or enjoy, using your professional or expert knowledge. You may already be getting your social media or news content through curation. Content curation is simply filtering through the content across your social channels and news outlets based on your interests. Your results are an individualized collection for you. Curated travel is about selecting accommodations, restaurants and activities to create the perfect trip based on your individualized interests.

Industries Leading the Way
Curated Group Travel

Industry leaders recognize the need to individualize experiences. In episode 75 of Destination on the Left, Peter Pantuso, President of the American Bus Association commented:

“Our challenge as an industry in the group travel space has been that we’ve always typically offered one experience for 50 people on a coach. So, I began to start talking about creating that individualized experience within that group of 50 and replicating, to a certain degree, the cruise experience where it feels like an individual experience. I began to see and hear people say, ‘Well I’m already doing that.’ It was a very limited number. By talking about it more and by featuring those change agents in our publications or doing presentations where we could identify different individuals who were doing that, or giving examples through our educational programs, we’ve been able to move the industry a little bit in that direction, to be able to offer that individualized group travel experience and not just one size fits all”.

 

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